5 keys of conflict management using mediation

5 keys of conflict management using mediation

When we talk about mediation, we often think of the resolution of disputes between two confronting parties. However, it is quite possible to use the mediator's tools without practicing the profession, in order to develop relational quality within companies.

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Can you resolve a conflict in 4 points?

Can you resolve a conflict in 4 points?

Have you ever preferred to keep quiet for fear of getting angry with your interlocutor? Have you ever found yourself feeling frustrated with a situation and not knowing how to talk to the right person? Did you sometimes have trouble formulating a criticism for fear of hurting your interlocutor? If the answer is yes, this article is for you! There are times when we can't talk to the other party for one reason or another. In some relationships, we can also fall back into the same arguments without being able to prevent or better manage them. This inevitably has consequences...

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5 mediation rules from JoyCorporate Academy

5 mediation rules from JoyCorporate Academy

Managers must know five main rules to position themselves as a conflict mediator in their company. A fashionable term in the media for several years, mediation is struggling to develop in many companies.

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