5 keys of conflict management using mediation

5 keys of conflict management using mediation

When we talk about mediation, we often think of the resolution of disputes between two confronting parties. However, it is quite possible to use the mediator's tools without practicing the profession, in order to develop relational quality within companies.

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Can you resolve a conflict in 4 points?

Can you resolve a conflict in 4 points?

There are times when we can't talk to the other party for one reason or another. In some relationships, we can also fall back into the same arguments without being able to prevent or better manage them.
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5 mediation rules from JoyCorporate Academy

5 mediation rules from JoyCorporate Academy

Managers must know five main rules to position themselves as a conflict mediator in their company. A fashionable term in the media for several years, mediation is struggling to develop in many companies.

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